The first week does not need a big announcement. It needs a small group of people who understand the business, a real workflow to study, and enough time to look honestly at what is happening today.

Listen before you prescribe

The fastest way to lose trust is to arrive with a solution before people feel heard. Spend the first conversations asking how the work is done, where it slows down, and what a better outcome would mean to the team.

A group of colleagues discussing a shared business challenge
The first useful output is usually a clearer shared picture of the work.

By the end of the week, the team should have one prioritised opportunity, one owner, and one honest next experiment.